Effective Date: 2025/05/05
Your privacy matters to us. This Privacy Policy explains how Shopimeds.com collects, uses, and protects your personal data when you visit our website, place an order, or interact with our support team.
1. Information We Collect
We may collect the following types of personal information:
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Identity & Contact Data: name, email address, phone number, billing/shipping address
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Order & Payment Data: products ordered, payment method, transaction IDs (no full card details stored)
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Technical Data: IP address, browser type, device info, location (approximate), referral source
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Communication Data: messages, support inquiries, WhatsApp/Telegram chats
We do not collect sensitive medical records or private health history.
2. How We Use Your Data
We use your data to:
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Process and ship your orders
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Contact you regarding your purchase or support request
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Improve website functionality and customer experience
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Detect and prevent fraud or abuse
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Send transactional emails (order confirmation, shipping updates)
We may also, with your permission, send you promotional emails or WhatsApp offers. You can opt-out at any time.
3. Cookies & Tracking
We use cookies and analytics tools (e.g. Google Analytics, Meta Pixel) to understand site traffic and improve performance.
You may control cookie preferences through your browser settings.
4. Third-Party Services
We may share limited data with trusted partners, strictly for operational purposes:
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Payment processors (e.g., Stripe, crypto gateways)
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Shipping providers (to deliver your order)
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Analytics tools (Google, Meta Ads, etc.)
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CRM & support platforms (email/chat integrations)
We never sell your data to third parties.
5. Data Security
We take security seriously.
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Data is encrypted during transmission (SSL/TLS)
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Admin access is restricted and secured
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Payment data is handled via PCI-compliant processors — we do not store card numbers
6. Data Retention
We retain order and user data for:
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Legal, accounting, and tax purposes (typically up to 7 years)
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Ongoing support and fraud prevention
You may request deletion of your account or data at any time.
7. Your Rights (EU / GDPR)
If you are located in the EU/EEA, you have the right to:
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Access your personal data
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Request correction or deletion
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Object to data processing
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Withdraw consent at any time
To exercise these rights, email us at: privacy@shopimeds.com
8. International Visitors
By using our site, you agree to the transfer and processing of your data in countries where we or our service providers operate.
9. Changes to This Policy
We may update this policy from time to time. Updates will be posted here with a new “Effective Date.”
10. Contact Us
If you have questions about your privacy or data:
📧 privacy@shopimeds.com
🕵️♂️ DPO (Data Protection Officer) available upon request.